Today, we're asking a big one: What is the one metric that truly measures customer loyalty? And let me tell you, it's probably not what your data dashboard is screaming at you!
Today, we're diving into something shockingly simple, yet profoundly powerful: Why listening is the most powerful marketing tool.
We’re introducing a series of short blog posts and podcasts called "100 Things I Learned About Marketing in 35 Years That AI Won't Tell You.”